the itjerk

my adventures with technology

Tag Archives: laptop

new computers

My teenage daughters received new computers this Xmas. The younger one (freshman in high school) got the Surface Laptop Go. It was relatively inexpensive at $540 for a 10th Gen i5, 8GB RAM, 128GB model. I also opted for a Microsoft Complete package that runs $84 for two years. It has a touch screen, touch Windows Hello power button, 12.4″ screen with 1536 x 1024 (148 PPI) resolution. On the disappointing end was that it arrived with Windows 10 2004. After a round of updates, I had to use that Windows 11 Installation Assistant to get to Windows 11. Also disappointing is the 720p camera and lack of lighted keyboard. But for what she’ll be doing, web browsing, watching movies and (hopefully) schoolwork, it was a great solution. I just hope it’s durable.

The older daughter (junior in high school) made the pitch for an Apple MacBook Air, as she didn’t want “some janky-ass Surface computer that I’ll never like”. Fair enough, all of her friends have Apple computers. Ordered on a Tuesday evening, it arrived the next morning at 9:30am in an Apple Store bag, hand delivered to my door (for $9.00 extra). It was a base model, with M1 chip, 8GB RAM and 256GB SSD, costing $899 (with Education pricing). The Air has a superior Retina screen (though without touch capabilities) and a lighted keyboard (good to see that touch bar gone). I also opted for annual Applecare at $70 per year. Kids, right?

Those Dell Latitude 3190s? Not sure if I’ll scrap or sell them, they got some heavy use during the pandemic and you know, kids put stickers all over their laptops! But I did upgrade them to Windows 11 (one required me to turn on TPM in the BIOS) before doing a Reset this PC that (among other things) cleared the TPM before restoring the OS. That’s comforting.

oh dell you sucked today

I ordered a Dell Latitude 3190 2-in-1 Laptop for my daughter late last week. It was a certified refurbished computer, and with discount was cheap, $240. Now I know, ordering someone else’s problem computer can be a bad idea, but it still has a one (1) year warranty and is …certified!

The short story is that arrived today, DOA. It then took me 45 minutes to get through the service prompts, mostly because the Service Tag had not yet been entered into Dell’s system. After a further wait, Dell offered a motherboard replacement part in 1-2 business day, while a complete return/replacement would take 7-10 days after approval, plus shipping.

Really?  That just sucks Dell.

Update: A new computer arrived two days later, along with a return Fedex label. All was well with that unit, updates galore, but my daughter is quite happy with it…

Update, Update: I decided to purchase a second one, for myself. Placed the order, unit arrived, and it did not work: Windows error SYSTEM SERVICE EXCEPTION stop code, so after another hour on the phone with Dell, I returned it for a refund.

lenovo thinkpad edge e430

I ordered a new notebook computer for my wife, a Lenovo ThinkPad Edge E430. Very nice machine, with a 14" non-glare screen at 1366×768, Intel Core i3 processor, the usually bells, and weighs in at just under 5lbs. What I really liked about it was that all the ports are on the sides and front (SD card) of the computer (including a HDMI port) – nothing connects in the back. That's really handy for tight spaces. Another selling point was the "new" keyboard layout, a substantial if different "upgrade" from the ThinkPads of old. The keys have a really nice touch and spacing and layout is great. The computer also has a very nice form factor, light, easy to open up, and pleasant on the hands, though a few more pixels in the screen (size, not density) would have been nice. I choose to upgrade the RAM by running down to my local Microcenter and purchasing a 4GB SO-DIMM (PC3-12800 1600MHz DDR3) for $30; not only was it a lot less than what Lenovo wanted to charge, but it was the SAME Samsung chip that was already installed. How freaky is that?! All-in-all, the laptop cost around $525 with tax and discount, not bad by any means.

I did have an issue when I first tried to update Windows 7 (Home Premium 64 bit). The updates would install, but when I went to reboot to finish, they would revert after getting about 15% done. No worries, a bit of googling found the solution. I first ran a chkdsk /f/r and then rebooted. Then, I ran the updates in order, with a reboot in between each set:

1) Critical updates (about 10 updates)
2) .Net and IE (3 updates)
3) first half the Windows Updates (7 updates)
4) second half of the Windows Updates (6 updates)
5) last Windows update (it was about 1.2 mb in size)

Viola! Only someone in Redmond would know why a perfectly new installation would experience this, or why Windows Update couldn't have figured this out itself, but there you are; it worked, and my wife is now enjoying her new computer, in all its understated glory!

On the web:
Lenovo ThinkPad Edge E430