the itjerk

my adventures with technology

Monthly Archives: December 2017

no phone

I was at a Xmas party the other afternoon, and after taking my just-over-two-year-old phone out of my front breast pocket, noticed that it was not on. I tried to turn it on, but nothing. No battery? When I got home a few hours later, I plugged it into multiple chargers, went into recovery mode, cleared the cache, tried a factory reset, but same result: wouldn’t start. I chatted Google Fi (my carrier), was transferred twice, then eventually talked to LG, the manufacturer of the LGH790, aka Nexus 5X.

Long story short, it stopped working, stuck in some kind of infinite reboot. LG offered to repair the phone for free (cross-fingers). I then went to their specific website for repairs, filled out everything (including IMEI), went back to Google to get a proof-of-purchase, printed out that and the Fedex label, and have been slowly watching it traverse its way to Texas via ground service. Estimated 8-10 business days for the repair. Over the Xmas holiday, too.

No phone and no camera. Only a computer at home and a computer at work. How do I check my Fitbit? How do I get text messages? What about that ongoing thread about the next “sniding” (record listening event)? What about my Facebook friends? How do I show off my kids’ pix?

Oh first world problems. Sure, it’s liberating not getting work email 24/7 or habitually checking my phone for… well, because that’s what we now do.

I feel anxious, though, like something’s missing. How long can this go on? Evidently much longer…

UPDATE: I received the phone back on Friday 12/22 (using Fedex’s Ship Manager to have it delivered to a local Fedex/Kinko’s). No cost to me and a perfectly new-looking phone.

LG

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