the itjerk

my adventures with technology

uh-oh, what bricked my nexus 5X usb

I did the July 5th, 2016 Security Update for my Nexus 5X running Marshmallow 6.01 and guess what – no usb connection. The phone charges when connected, but no USB menu when I swipe down from the top. My better half also happens to have the same phone, which with the same cable still connects to the same computer. Her Android security patch level? June 1, 2016.

Called Google to tell them yet all they wanted to do was a factory reset. Oh the woes of level 1 support…

Screenshot_20160712-212941

Ends up that I did finally backup my phone to my google drive and do the factory reset.  USB still not working so thank goodness my phone was still under warranty. Replacement on the way. So what bricked the USB? Bad cable? Bad USB port? Or was it that security patch? I’m thinking I need a warranty…

Update: USB still not working with the replacement phone, so Google is sending me another!

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